We offer a Warranty Period of 12 months for all purchases made on our website. The Warranty Period shall be commencing on the arrival date of the Product to the place designated by the Customer.
In the case you encounter any issue please contact us at sales@ifeelc19.com Our customer service team will strive to answer your inquiries within 3 working days.
We offer 14 days full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
In order to be eligible for a refund, you have to initiate the return and ship the product to us within 14 calendar days of receiving the product. The product must be in the same condition that you receive it and undamaged in any way.
We encourage our customers to try the product in the first 14 days after receiving the product to ensure it fits your needs. After the 14-day period or if the product is damaged in any way, you will no longer be eligible and won’t be able to receive a refund.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If anything is unclear or you have more questions feel free to contact our customer support team at sales@ifeelc19.com